退货与退款政策

Q:Eligibility for Returns

A:Returns and exchanges are accepted within 7 days upon receipt, only for unused products in their original state. Custom merchandise and special orders are non-refundable and non-exchangeable. We do not accept returns or exchanges for items with damage, flaws or stains.

Q:How to Return

A:1.Contact us to request a return authorization within 7 days of receiving your order.
2.Ship the item back to us in its original packaging, using a trackable shipping service.
3.Once we receive and inspect the item, we will process your refund within 5-7 business days.

Q:Refund Process

A:Refunds will be issued to the original payment method. Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or damaged item).